I used to think Ebuyer were excellent with faultless service and delivery. How can they have changed so much into a bunch of incompetent, unhelpful idiots. I needed ink cartridges urgently for my daughter's school project and ordered from Ebuyer. Their "delivery" company Yodel just did not deliver but consistently lied and claimed to have attempted it and left a card. There was someone at the house at all times and no cards have been left. I have tried to contact Ebuyer with an eNote as there seems no other way yet they do not respond. I have no way to cancel my unfilled order as Ebuyer have decided it is 'shipped'. Do not uses these cowboys. Avoid at all costs.